![]() ![]() But the good news for those businesses and even the smaller businesses is that there are solutions available in the market that can help many companies get started on that journey. “Surprisingly, some of the businesses who I would have thought would be incredibly data-heavy, will have a lot of data on their people, haven’t been quite so. If I think about the numerous engagements that I’ve had with numbers of businesses, prospects and current clients, the things that strike me as quite interesting are the amount of data that businesses have. I think more businesses are ready than they probably realise. SJ: “I think a lot of businesses are ready. What is your current experience of where we are on that journey?” “You mentioned artificial intelligence – AI, machine learning, predictive analytics aimed to make smarter hiring decisions that will really boost your business forward. And obviously, kind of the relevance and gems of this Facebook Live session is to bring it down to all the entrepreneurs out there who are thinking about growing their business, living their dreams, pursuing their passions, and we all know the fuel of that is talented people. SK: “Well, I think that’s brilliant, Steven. So how do we identify those shiny pins in the haystack? So that’s what our models do.” Smarter hiring using AI I’m sure you guys get hundreds of thousands of candidates here. “Because of the model, the algorithm has helped us sift through quite a large number of candidates. ![]() “Whatever the metrics or the KPIs that their business is using to understand how its people are operating, our solution can help you understand, from the candidate market, who should we be spending our time with, who should the human beings within our talent team be spending time talking to. “In terms of what we do, we use predictive models to help businesses make smarter hires so they can identify who might be a better or more likely to be a better salesperson or deliver a better customer service experience to their customers. “I’m a customer success manager for an AI business called Sapia. I spent 13 years as a recruiter and then more recently had the opportunity to take my professional skills that I learned in recruitment and bring them into a business that’s using AI to help businesses make smarter hires. As a lot of recruiters do, I kind of fell out of university with no real idea of a career path and landed in tech recruitment. Steven John: “Well, my background is technology and recruitment. You’ve got a massive following, 18,000 followers on Twitter. “So, Steven, tell us a bit about what you’ve done. Stephen Kelly: “I’m really pleased to be engaging today with Steven John… an absolute expert in recruitment and people development.” In case you missed it: The other week, Sage CEO, Stephen Kelly, sat down with Sapia’s Steven John, number 45 on the Sage Top 100 list for 2017, and asked him his thoughts on AI and just how important he feels it is to get it right. ![]()
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